RadMedia Pricing
Automated customer resolutions that scale with you.
Choose a plan based on your monthly resolution volume — with features and support to match.
Monthly Plans
| Plan |
Resolutions Included |
Monthly Price |
| Starter |
1,000 |
R2,000 |
| Silver |
20,000 |
R10,000 |
| Gold |
100,000 |
R25,000 |
Messaging costs (e.g. SMS, WhatsApp) are billed separately based on usage.
Channels: WhatsApp, Email, SMS, Voice, and Instant App included across all plans.
Starter – R2,000/month
Best for small-scale teams getting started
- 1,000 resolutions/month
- One dataset per month included
- Prepaid via portal only
- Standard data processing only (no validation, advice, or correction)
- Limited setup support
- Email support only (24-hour response; fair use applies)
- No Customer Success Manager
- No flow variations (fixed flows only)
Silver – R10,000/month
Ideal for mid-sized teams with moderate resolution volume
- 20,000 resolutions/month
- Multiple datasets supported
- Dedicated onboarding support
- Email + chat support
- Basic flow customizations
- Priority access to new features
Gold – R25,000/month
Designed for high-volume customer operations
- 100,000 resolutions/month
- Multiple datasets with update scheduling
- Dedicated Customer Success Manager
- Full support (email, chat, call)
- Advanced flow customization
- Custom integration options
- SLA-backed support available
All Plans Include
- Omnichannel messaging (Email, SMS, WhatsApp, Voice)
- Self-service flows (e.g. payments, arrangements, uploads)
- Secure, POPIA-compliant infrastructure
- Smart follow-up automation
- Real-time reporting
- Branded Instant App
Need More Than 100,000 Resolutions?
We offer:
- Custom enterprise pricing
- White-label and multi-brand support
- Custom integrations and SLAs
Contact Sales for a tailored quote